Deposit is due upon registration, any party upgrades or extra guest charges are due the day of the party. Please note—we have no cash on premises and do not accept cash payments. We accept Visa, MasterCard and Interac debit for in-studio purchases. It is strongly recommended to book your party online so you can carefully read all relevant policies and information and view photos of the choices. Thanks for your understanding.
All participants make the same project to ensure optimal instruction but there is always room for creativity and unique features! If you have a special request for a character please let us know at the time of booking so the teachers can prepare. It WILL NOT be possible to change your theme on the day of your party. We try to accommodate special requests within the limits of what is possible in one hour, requests may not be possible. A $40 non-refundable fee will be charged for development cost.
No. All artwork will need to stay at the studio to be fired or to dry. Please speak to the studio staff directly the day of your party for pick up instructions. Generally projects are ready to take home the following weekend. Artwork can be picked up anytime between 12pm to 4 pm on Saturdays and Sundays.
Usually not, as the studio has specific workshop times already scheduled and they book up very fast. It may be possible to book a “double workshop” at full price to have back to back spots, but there is no discount applied for this.
Your booking is 1 hour in total. If you are late we cannot extend your time. Please also note there are classes and/or events booked after your field trip. The studio area must be vacated 5 minutes after the scheduled end time for the workshop. This allows time for the studio staff to clean and prepare for the next event or class. Thank you for understanding.
Colours are chosen on the day of the party and by the group when applicable. Some oven bake clay workshops may have 2 choices of base colour. Any specific requests should be made at the time of booking and confirmed before at least 1 week before the workshop date.
For all workshops EXCEPT clay: The organizers can pick up all artwork the following weekend anytime between 12 pm and 4 pm only and all creations will be packaged together for easy pick up. *You will not receive a reminder. Please note artwork must be picked up within 2 weeks of the workshop. For clay parties: the clay is dried, double fired and clear glazed by staff. Please allow around 2-3 weeks for this process. We will contact you when it is ready and you have 2 weeks to pick it up from the pickup call date. For stretched canvases: the staff hand stretch and then varnish the splatter painting once it is dry. Expect it to be ready within 1-2 weeks of the party, and you will be contacted when it’s ready. All stretching must be paid for before or on the day of the party.
Each workshop type may have upgrade options available that are clearly laid out on the website. You may request upgrades at the time of booking and they should be confirmed before the workshop date and paid for on the day of the workshop. Extra guest pricing: $17 per person for oven-bake clay, collage, paint splatter and clay parties. $24 per person for pouring workshops.
We do not offer refunds. We can transfer your workshop booking if your booking is canceled 14 days prior to the event. We cannot provide a transfer after this time. Transfer requests are valid for 15 days. No refunds.
Deposit is due upon registration, any party upgrades or extra guest charges are due the day of the party. Please note – we have no cash on premises and do not accept cash payments. We accept Visa, MasterCard and Interac debit for in-studio purchases. It is strongly recommended to book your party online so you can carefully read all relevant policies and information and view photos of the choices. Thanks for your understanding.
I give permission to the business doing business as 4Cats Arts Studio, its owners, operators, and franchisor from any and all liability to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. I hereby declare any physical/mental problems, restrictions, or condition and/or declare the participant to be in good physical and mental health.
Every day we aspire to make our studios welcoming, respectful and safe. Our staff work hard to ensure you, your family and friends have a respectful, positive and rewarding experience. In turn, we need to express the expectation that customers will be respectful towards our staff. Though 99.9% of the time we are surrounded by encouragement and the kindness of people, we cannot under any circumstances allow our staff to be demeaned. We first and foremost are a safe space for them. Which is why if there is a breach of that respect from someone, that person will be asked to leave.
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